iOS owns many unique features and apps which can’t be found on other operating systems. One of the iOS proudest proprietorships is FaceTime, the stock video calling app for the iPhone, iPad, and iPod. FaceTime is only dedicated to the iOS users as Apple especially designed the app for its users. It’s a rare chance that iOS shows any error or problem during FaceTime usage. Because this app is highly stable and almost errorless. Recently some FaceTime users reported an error about the FaceTime, they said that they are unable to do Group FaceTime on iPhone. This issue seems to be the fault of the operating system.
We are writing down some remedies that can solve the FaceTime group calls issue. These solutions are demonstrated by keeping in mind that the issue is software or FaceTime app related. By the way, it is 100% confirm that the FaceTime Group Call issue is app or iOS related.
Troubleshoot Group FaceTime not working:
Here are the remedies that you are looking for. Follow the remedies step by step because every next solution consumes the full potential of the device may be the last one is device reset which you can’t perform quickly.
Make sure iOS update
Another update that iPhone users should not fail to implement is the periodic firmware update or iOS update released by Apple. In addition to new features, these updates also embed some critical patches to get rid of widespread system errors and address existing problems. So this update can help in solving the Group FaceTime not working issue. The following are the steps to update new firmware:
- Tap Settings from the home screen.
- Select General.
- Tap Software update.
- Reboot the phone when an update is completely installed to ensure that all bugs are fixed.
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Are you in Emirates?
Maybe you are in the UAE states or any other country like Saudi Arabia. Do you know that most of the Gulf counties and Saudis don’t allow FaceTime and other video calling apps? We don’t know the reason it’s the state matter. In Short, you can’t use FaceTime in UAE without VPN. Get the VPN app and connect it with the server of any country you want.
If FaceTime services are officially active in your countries and still Group Call issue is present, proceed to the next solution.
Check through FaceTime Settings
You have to check out the FaceTime Settings. Sometimes due to unavailable WiFi Connection, FaceTime Synchronization gets stopped. In such a case, you or any person can’t use the FaceTime app. Because the Apple ID is not synchronized with the FaceTime app.
If the Apple ID is synchronized properly and you don’t see any issue at all. Sign-out from the FaceTime Apple ID and again sign in with the same ID again. Now try the FaceTime Group Call. Hopefully, it will work absolutely fine.
Make sure internet connection is stable
Internet Connection instability is the most factored element for most of the Operating systems and app issues. You must confirm that your internet connection is working or not. Browse something or stream a video on YouTube for checking the internet connection. If the network is fine then you have to proceed to the last solution.
Reset Network settings and reboot phone
The final option to rectify the issue is to reset network settings. Don’t worry network settings reset only restore the iPhone to default settings. Your Whole data will remain saved and secure.
- From the home screen, tap on Settings.
- Select General.
- Scroll down and tap on Reset.
- Tap Reset all settings from the given options.
- Enter your passcode if prompted to continue.
- Confirm the action by tapping the option to reset system settings on your iPhone.
If all of the aforementioned solutions get fail to fix the Group FaceTime not working on iPhone. Contact the Apple Support for further assistance.